I have been trying to change my tax ID for years but never get a reply.

webhostpro
Contributor
Contributor

I called twice and they said both times I need to contact you through email to update my tax ID so I have been sending messages every couple months for years to update it but I never get a reply.

 

I don't know what else to do.

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1 REPLY 1

PayPal_Siti
Moderator
Moderator

Hi @webhostpro,

 

If you're contacting us or responding to a message we sent you with an email address not associated with your PayPal account, we won' be able to assist you.

Here's how to send us an email:

  1. Go to www.paypal.com and log in to your account.
  2. Click Help & Contact near the bottom of the page.
  3. Click Message Center.
  4. Click Compose.
  5. Choose the topic and sub-topic that best match your reason for contacting us.
  6. Type your message.
  7. Click Send.

Regards,

June

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