How do you confirm your tax ID status? keep getting error message personal auto ID failed

[Blackmamba56]

How do you confirm your tax ID status?  keep getting error message personal auto ID failed

[PayPal_Randy]

@Blackmamba56,

If you're unable to confirm your Taxpayer Identification Number (TIN) via the PayPal account, please contact our customer service teams for further assistance. You can click 'Contact Us' at the bottom of any of our pages, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

- Randy

[migueldelrio]

Only get this message when customer service is closed. Frustrating since it is not clear to me how it has any impact on anything.