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How do I show a running balance...

New Community Member

How do I show a running balance...

on my activity page of the  Paypal account? Any legitimate accounting statement/register shows a running balance. Paypal intentionally obscures this information - why I do not know.

8 REPLIES 8
Member

Re: How do I show a running balance...

I can find no way to get a running balance, even in their reports.   I know of no financial institute that does not show a running balance in the account. This is a very poor implantation by Paypal.  I now am starting to understand why some people refuse to use PayPal for transactions.  Are there other more honest  "transfer of funds" type accounts that eBay accepts.  

Member

Re: How do I show a running balance...

After spending about half an hour on a live chat I finally was given a separate website that has the account history statement that we used to be able to access from our main page.  You now have to go to www.paypal.com/history after you log in to your account.  The live chat person kept telling me the steps for "Create a Custom" report in the statements tab which I had tried numerous times.  They suggested trying the "CSV" version which I did; it converted to Excel but I could not ever open it.  The paypal.com/history worked first time.  Try that !

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Member

Re: How do I show a running balance...

After spending about half an hour on a live chat I finally was given a separate website that has the account history statement that we used to be able to access from our main page.  You now have to go to www.paypal.com/history after you log in to your account.  The live chat person kept telling me the steps for "Create a Custom" report in the statements tab which I had tried numerous times.  They suggested trying the "CSV" version which I did; it converted to Excel but I could not ever open it.  The paypal.com/history worked first time.  Try that !

 

Tags (1)
New Community Member

Re: How do I show a running balance...

Well, I finally found my running balance, thanks! How completely stupid of Paypal to make it so difficult to find. I will probably go back to paying by card more now instead!

New Community Member

Re: How do I show a running balance...

I tried this using Firefox and Chrome and to no avail. When I clicked on "All activity (with balance) it takes me to the Activity page of the new site. Called their support and got a lecture on how to do exactly what I did. When it didn't work, they said there was something wrong with the site, try later. They are terrible with support. Had no explanation why they make it so hard to get a common sense financial report. Now what?

Member

Re: How do I show a running balance...

Apparently Paypal changed the link to get the running balance.  Had the same issue reappear couple of days ago. Sent note to paypal.  Got a terrible answer that did not work.  Complained about this and asked issue be raised to management.  Got a second reply with a link that worked for me.

 

https://www.paypal.com/listing/transactions

 

Good Luck!

New Community Member

Re: How do I show a running balance...

Oh wow thank you. That link worked. I wasted half an hour fiddling about with their summaries and statements. I don't understand their statements, but the information I got from that link made sense, like other account statements from banks etc.

Re: How do I show a running balance...

Thank you!!! https://www.paypal.com/listing/transactions worked for me - finally!!

 


@ramseydc wrote:

Apparently Paypal changed the link to get the running balance.  Had the same issue reappear couple of days ago. Sent note to paypal.  Got a terrible answer that did not work.  Complained about this and asked issue be raised to management.  Got a second reply with a link that worked for me.

 

https://www.paypal.com/listing/transactions

 

Good Luck!



@ramseydc wrote:

Apparently Paypal changed the link to get the running balance.  Had the same issue reappear couple of days ago. Sent note to paypal.  Got a terrible answer that did not work.  Complained about this and asked issue be raised to management.  Got a second reply with a link that worked for me.

 

https://www.paypal.com/listing/transactions

 

Good Luck!