How do I create a summary of a particular customer's transactions?

LeeMcQ
Contributor
Contributor

Hi - I have a customer who is on a recurring payment plan. She's paid 6/10 payments according to my logic, but she's disputing this and saying she's paid 7/10. How can I print out a list of all of her transactions in Paypal to show her?

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PayPal_JonK
Moderator
Moderator

Hello @LeeMcQ,

 

Welcome to the PayPal Community! You can create an Activity Report / Download through our Reports section. Once you click on Activity Download, you can click "Customize report fields" and turn on "Buyer Details". From there, you can choose your date range, download your report, and sort / filter the CSV file to find your buyer's transactions. 

 

I hope that helps!

 

 - Jon K


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