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How can I look up payments made 1- 2-3 years ago?

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How can I look up payments made 1- 2-3 years ago?

I am looking for a proof of purchase receipt in order to have some warranty work done on some JBL speakers?

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Re: How can I look up payments made 1- 2-3 years ago?

@sutty80srocker 

 

They don't keep a copy of the actual receipt format like you you'd see with the more current transactions but a line item in data dump, if you know what I mean. You can try to do a search of your email inbox for the transaction in "receipt" form layout. Otherwise try doing a report:

 

Activity > Statements > Standard 

 

Or

 

Activity > Statements > Custom > Activity Download

Select Transaction type, date range, customize report fields, and report format.


Kudos & Solved are greatly appreciated. 🙂
1 REPLY 1
Esteemed Advisor

Re: How can I look up payments made 1- 2-3 years ago?

@sutty80srocker 

 

They don't keep a copy of the actual receipt format like you you'd see with the more current transactions but a line item in data dump, if you know what I mean. You can try to do a search of your email inbox for the transaction in "receipt" form layout. Otherwise try doing a report:

 

Activity > Statements > Standard 

 

Or

 

Activity > Statements > Custom > Activity Download

Select Transaction type, date range, customize report fields, and report format.


Kudos & Solved are greatly appreciated. 🙂