I bought a digital movie code from a seller online using guest checkout. The seller won't give me the code even though my receipt from PayPal says it's paid. The merchant is telling me that PayPal had a hold on the money because of something on my end. I have only received a receipt from PayPal, nothing saying I need to do anything else. They merchant won't refund my money because they say they don't have it. PayPal customer service is closed so I can't get a resolution from them. I'm out $125. I've never had a problem with guest check out before. I do not have a PayPal that is associated with the email I used for this transaction.