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Ebay/PayPal Receipt Email

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serendip
New Community Member
Posted on

Recently receipts of PayPal payment for items bought on eBay only show the payment as going to eBay with no info about the item being paid for or the seller's name/ID. This is inconvenient when trying to keep track of what payment is for what item. Can you please keep the item info in the PayPal payment receipt just like it used to be?

2 REPLIES 2

Ebay/PayPal Receipt Email

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Susabella
Contributor

Mine changed on 12/4/2020, no explanation, but it's not just the email receipts, it's also in PayPal's transaction details. It's a real pain when trying to determine if my eBay transactions are correct, eg. did a particular eBay seller process a partial refund on a postage overage as promised?

Ebay/PayPal Receipt Email

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davenz13
New Community Member

Same here.

]Did PayPal reply with a reason why this is or did they just ignore it.

I like to keep the receipts too but a receipt just showing a payment to eBay help and not listing the item purchased is basically useless. 

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