Confirm your U.S. taxpayer status form not working
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Hi,
the Confirm your U.S. taxpayer status form is not working properly.
I am not U.S. entity, U.S. citizen nor U.S. person under U.S tax law.
Even if I fill in all the fields and check all the boxes of the form, the"Submit" button can't be clicked (it stays in very light grey color and is NOT clickable).
The only field I can't fill in is "What is your business type?" because it is also unclickable. Not sure if it explains the Submit button issue...
Any idea?
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Tax Documents
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Was it resolved? Cos it's October 2020 right now and I'm facing the exact same issue too. Had messaged Paypal but it's been days and no one responded
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me too and now everything is limited, and i cannot call them, as their call centre wont take calls. what can we do?
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I were able to submit the update! Pure luck, Paypal should fix the form asap.
1. I cleared all cache in Chrome.
2. When you are at the form, click on the radio button (not US taxpayer) again even if it's already pre-selected.
3. The form will reload
4. Extra address fields will appear
5. Enter your business address
6. Tick all the boxes below the address
7. Submit button still won't work.
8. Go back to the top of the form, click on the radio button on step 2 again and the form will be submitted.
Paypal, do something about the form, you are hurting people's business!
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Oh wow, You are amazing.
It has solved the problem. Thank you so very much YAYAYAYAY.
How did you ever solve it. WOW.
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This solved it!!!!
clicking on the radio button (not US taxpayer) again submitted the form!!
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