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Can't download history statements

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New Community Member

Can't download history statements

When I go to Activity to download statements, there is no "details" icon or "statements" pull-down as described in the help. I have tried it in Firefox and Chrome, on Mac and Windows. There is simply the date range, search field, and filter button at the top of the list, but no way to download it. Am I alone in having this problem?

 

Of course paypal's help is useless, and if you can find the way through to email them there is no way to specify a general technical issue like this - everything just leads you to another irrelevant help article. . .

 

2 REPLIES 2
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New Community Member

Re: Can't download history statements

https://business.paypal.com/merchantdata/consumerHome

 

This link takes you directly to the reports page.  They appear to have moved it from the activity reports page in your normal account.

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New Community Member

Re: Can't download history statements

@pbpdx Just need to zoom out your browser to 90% so the "Statement" button will show. If it is a 100% on zoom it eliminates the button off the screen.