Activity pages on website do not load on Safari on iMac iOS

SuperAndy54
Contributor
Contributor

I cannot access Activity pages on website. They do not load on Safari on iMac iOS. I can login and access main account page, but not statements, reports or PayPal Credit detail. All I get is a blank page and the wheel going around.

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2 REPLIES 2

NasirB
PayPal Employee
PayPal Employee

Hi @SuperAndy54 . Thank you for reaching out to PayPal. I am sorry to know that the activity page/tab is not loading. Please not that this could be a technical glitch sometimes. I would recommend you to please clear out the caches and cookies of the browser and try again. If in case the issue still persists, please use a different browser. Hopefully that should resolve the issue. Thank you! -NasirB

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SuperAndy54
Contributor
Contributor

I resolved the problem by turning off 'content blockers' in Safari for the PayPal site. There was no indication (from Safari or PayPal) this was the cause and I had to dig around quite a bit to find that setting. It seemed strange to me that I found no other users complaining of similar problems, so I suspected the cause to be on my device, not a technical glitch. Thank you for your reply.

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