Activity Download Reports - Keep failing!

martinclanfield
Contributor
Contributor

I'm trying to create my usual monthly activity report but every time I try I get a Failed / Retry message.  Is paypal having technical difficulties today?  Tried this using different browsers and on different PC's but with the same result - Failed!

Login to Me Too
5 REPLIES 5

JohnS5
Contributor
Contributor

Me too.  It's the same for all date ranges and types - All Transactions, Completed Payments & Balance Affecting.

Login to Me Too

martinclanfield
Contributor
Contributor

Seems to be working again now (14:27 21/01/19)

Login to Me Too

lazyym
Contributor
Contributor

I have a similar problem but after I click download, a new window pops up and then a blank white screen.

Login to Me Too

looks4answers
Contributor
Contributor

PayPal status page shows a service outage on reporting.  https://www.paypal-status.com/product/production

Login to Me Too

looks4answers
Contributor
Contributor

I am having this problem today as well.  No matter what I try no activity will download.  Every download option links to the activity download page so there is no other option to download short of copy/pasting from the activity screen.  That is last resort, I plan to keep trying periodically all day before I resort to copy/paste methods.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.