Account running balance no longer shown.
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Hello,
I used to be able to access my transactions with a running balance being shown.
Is this feature no longer available?
Thanks.
- Labels:
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Activity Download
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Statements
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Transactions
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I really need this too. If anyone knows a way of doing this now that 'detailed activity' seems to have disappeared!
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It seems to be working okay now. In the ACTIVITY tab select DETAILED and Hey Presto!
I'm sure I tried before without success so don't know what was causing the problem.
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I'm not seeing any option under the "Activity" tab that says detailed. Are you speaking of clicking on the word "Activity" on the top banner? (Paypal Home Page; Summary; Activity; Wallet; Help; Community.
When I press "activity", it grinds away for a while, then just shows the activity and the amount - no running balance.
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Are you still able to get yours to work? Paypal seem to have now taken this feature away.
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No, I'm not seeing a running balance and am just assuming it's gone for good. Any suggestions from others on the thread don't seem to work for me. I know there are various subscription levels, and since I have a basic one, I'm assuming the suggestors have a different kind of subscription.
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I just spoke with customer service. It was like pulling teeth but I finally got the rep to admit that PayPal no longer provides a running balance on any reports.
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Pulling teeth?! Tell me about it! Two different operators told me two different things! I was told that the only way around it now is to open a free business account despite the fact I am not a business. When I rang back to ask if I could keep my address anonymous I was then told that I should only open a business account if I have a registered business. The operator also failed to understand why a personal customer would even want a running total, told me they don't have a complaints process and when I asked to speak to their supervisor they hung up on me after a 5 minute wait! I'm absolutely furious and considering switching to an alternative company.
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Not having a running balance is totally asinine! From my desktop, I see absolutely no "detail" view. Bring the old paypal site back...
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