Ok long story but I bought a cosplay outfit from Russia from etsy. The main part of outfit is a sword. The sword arrived broken and should have been returned to sender but package was opened by mistake and items were refused. The items came in two packages. Well I went to post office and took possession of items. I contacted sellers through Etsy during the whole process and both sellers said I was a fraud and liar. Anyways I sent them photographs of broken sword and they insist that I take everything else and a refund of 200US dollars. Mind you the purchase was 1225US with shipping. We could not agree on an amount and they would not take a return. Confusing but the seller is a guest seller. She is using her friends etsy payapl account due to her account froze up. I filled a dispute and called my bank and they said to do a chargeback as well. Well dispute got dropped and turned into a chargeback and now paypal closed case and looks like seller won case but I still have a credit to my credit card. Bank knows nothing yet and I'm told not to send anything back? I'm confused how can they win dispute and not except a return when they do not have a listed return policy on the listing? I tried consulting the true seller again and we made a better agreeement but she requested I drop chargeback before we do anything? But I was told by bank to not do this until a credit is given to me by the seller. Now she won't speak to me. I was told to not contact her anymore as well. Help????!!!!
