Why are running balances no longer an option on the activity page?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I don't know when this change occurred, but apparently we are not allowed to see running balances unless we go through the steps to DOWNLOAD a whole statement, which is just ridiculous. I see from older posts it used to be possible to switch to an older ("classic") version of Paypal, where you could enable a running balance view right on the activity page, but I don't see "switch to classic" at the bottom of any of my pages, so I suppose that is no longer an option.
I HAVE JUST ONE QUESTION: WHY?
From dealing with and reading about various financial institutions, the inclusion or exclusion of running balance view has nothing to do with technology or common sense, as they are simple to program and obviously useful to the client. Rather, it tends to indicate whether the institution benefits most from clients who are as confused as possible about the "whats" and "whens" of their accounts. I used to encourage people to get a Paypal account as a superior alternative to regular banks, but it's getting harder to tell the difference.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
OH and by the way, even going through the hoops of requesting a statement involves waiting. "We'll email you when your report is ready." That is just INSANE. I could see if you wanted to do a printout with a long date range or something, but just displaying recent running balances from recent transactions on the activity page is such a BASIC feature that any square-dealing financial institution should offer automatically, not conceal under a pile of pages, pulldown menus and time.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I was using the "classic" site to see activity with running balance on the website, no report generation necessary. The link I had no longer works, but I discovered a new way to get the same info. See this post for details: https://www.paypal-community.com/t5/My-Money/Activity-with-Running-Balance/m-p/1923538
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Activity Report Download missing information in Reporting Archives
- paypal activity list of customer purchases, I cant see a print shipping label option in Business Tools Archives
- Account Activity Balance Column in Reporting Archives
- why does activity veiw not show my balance in Reporting Archives
- why don't my running balances show up in Reporting Archives