Not able to complete transactions using PayPal account

joaorafael
New Community Member

I'm in the UK, have a UK Paypal account and got funds in pound sterling, however I'm not being able to pay anything.

It only displays: "Error: PayPal errors: instruct the customer to retry the transaction using an alternative payment method from the customers PayPal wallet. The transaction did not complete with the customers selected payment method. Status: error." and does not, obviously, complete the transaction.

Well, I've got £10 as fund an how is it able to not complete a £4 transaction? Not even if my credit card has been confirmed? 

When you're selecting the preferred payment mode in the app it reports that will try to charge the PayPal funds and if not enough will charge it from the card, but that doesnt work.

Can anyone please help?

I'm trying to buy a bus ticket via Metrobus app.

 

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.