refunds

icebytes
New Community Member

i paid someone with my paypal account, but then something went wrong and i was part refunded why does paypal charge me for receiving refunds not fair

Login to Me Too
1 REPLY 1

PayPal_AdrianO
Moderator
Moderator

Hey there,

 

PayPal doesn’t charge you to receive a refund. It sounds like the seller sent you a refund as a payment for goods/services instead of using their ‘Issue Refund’ button and this is why you were charged a fee. You can contact the seller and request they use the issue refund button to refund the original payment and you can reverse the other payment back to them.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.