refunds

[miart56]

I want to refund a buyer £5.00 as the item I sent them was broken

[PayPal_paula]

Hi mjart56,

You can issue a full refund or partial refund up to 60 days after you receive a payment.

Here’s how to refund a payment:

1. Go to http://www.paypal.co.uk/and log in to your account.
2. Click ‘History’ near the top of the page.
3. Click ‘Details’ next to the payment you want to refund.
4. Click ‘Issue a refund.’
5. For ‘Refund amount,’ enter the amount to you want to refund, then click ‘Continue.’
6. Review the information, then click ‘Issue Refund.’

I hope this helps

Paula