my seller having trouble cancelling my order

rianion06
New Community Member

hi my seller is having trouble cancelling my order for my he has shown me a print screen of the message saying. " unfortunatly you are unable to cancel this order as there is a pay pal dispute on the item. yes there was a dispute i paniced when my pc duplicated my order and i paid and got everything twice, i recived email from pay pal this morning saying problem resolved they will take npo action but my seller is still strugaling ive got to the resalution center and there is no case any ideas.

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi rianion06,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

Please ask the seller to contact PayPal directly on 0800 358 7911.

 

- Siobhan

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