got a Refund but where is my money?

mkoneill
New Community Member

I got a refund and on my paypal statement/activity it has been completed however there is no money in my paypal account can anyone give me some more info about where the money is? thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor



If you funded the original paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c.



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kernowlass
Esteemed Advisor
Esteemed Advisor



If you funded the original paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c.



Advice is voluntary.
Kudos / Solution appreciated.
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mkoneill
New Community Member

okay thanks for that checked my bank but nothings gone in yet, hopefully it will be transferred soon then 

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