g2a refund

JoemarRazal
Contributor
Contributor

I want to create a dispute a transaction i made on g2a since the key I got was already used but i am only left with the choice of reporting unauthorized activity. Do i just create a dispute with this or how would I go about doing this? Thanks 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@JoemarRazal

 

An unauthorised transaction is saying that your paypal account has been hacked and used without your consent, if that is not true then the claim will be closed.

 

You can ONLY file for non receipt of item for virtual items and not SNAD. However if you funded your paypal payment with a card you could talk to your card issuer and see if they will do a chargeback for you.


Advice is voluntary.
Kudos / Solution appreciated.
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JoemarRazal
Contributor
Contributor

Hi there, I sent the seller a message regarding the issue and already resolved it proffesionally. That was a relief, thanks for the information however.

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