eBay refund

Hayleyb87
New Community Member

Hope for some help. I have had a refund from an eBay seller who had not supplied me with an item I bought. The refund shows in my payment summary, but is not showing I’m my balance and nor into my bank account. It shows the refund went in on the 9th (a week ago) 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Hayleyb87

 

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).





Advice is voluntary.
Kudos / Solution appreciated.
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