confirmation e-mail

[rachelshepherd8]

I have been given a refund, however Paypal wont let me accept the money because I haven't verified my e-mail address. It says that an e-mail has been sent to me, but it has said this for 3 days and i still haven't received any e-mail with the link to confirm it. How long does this take? Thanks

[kernowlass]

Have you checked your junk folder to make sure its not gone in there?

[Lillith34]

I have not recieved the address confirmation email, not even in the spam folder, although i did recieve the email allowing me to change my password and the email that confirmed that it had been changed, any ideas please

[PayPal_Sophie]

Hi Lillith34,

Welcome to the Community Forum! I'd recommend contacting Customer Support directly for this issue. We can help with confirming your email address manually once we have verified your information. Apologies for any inconvenience caused.

Thanks,

Sophie