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Ronnie1234
Contributor
Posted on
How can I email PayPal? Every time I email I get automated response! Every time I call they say email help please?
4 REPLIES 4

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kernowlass
Esteemed Advisor

@Ronnie1234

 

 have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

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Ronnie1234
Contributor
Thank you I will try that

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Ronnie1234
Contributor
They still don't seem to respond! I also have another issue that PayPal keep asking me to set up a new direct debit mandate I do this online but never receive the form & no direct debit gets sett up either

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PayPal_Anna
Moderator

Hi Ronnie1234,

 

Thank you for posting!

 

I’m sorry to hear about the challenge.

 

Have you tried contacting your bank in order to check the status of your Direct Debit?

 

If you need further assistance, I would recommend you calling PayPal Customer Services by clicking onto Contact us on any PayPal page as they will be able to review your account and advise the best course of action.

 

We also provide support via Social Media (24/7). You can contact us directly on Twitter @AskPayPal or on Facebook at https://www.facebook.com/PayPalUK.

 

Hope it helps.

Anna

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