The money will be refunded to the original payment method?

[adesigner]

I recently bought a ticket to an event. But found out the next day I already had a work trip for that same weekend. I contacted the company to cancel the ticket (within 24 hours). My ticket insurance wouldn't refund me the amount so I filed a dispute with the company and this is what I got:

"Thank you for reporting this case.  After reviewing your case, we found that this transaction was not unauthorized and hence couldn't be covered under PayPal Purchase Protection. "

Case closed after a day or two, but at the bottom I see "Transactions Refunded" and a green "+$000.000" which said: The money will be refunded to the original payment method.

I called the company to see the status of my ticket and they told me the bank issued a chargeback (without my knowledge). So I assume they issued a refund on their end?

[JayHamlot]

I am having this happen to me right now and was wondering if the money was refunded to your card and if so how long did it take?

[Kiki99]

Also curious to this outcome as I'm currently in this situation, did it get refunded?

[kernowlass]

@Kiki99

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).

[jmcgowan101812]

Hi - Did you get the refund? I am in the situation. Please respond if possible!

[ill_]

did the money ever get refunded to you?

[jmcgowan101812]

Hi - Did you ever get a refund? thanks!!

[PayPal_Siobhan2]

Hi adesigner,

Thank you for contacting the PayPal Community Forum and welcome as a new member!

If you open a case for an unauthorized transaction and there is no evidence of unauthorized activity on your PayPal account the case will be closed in the seller's favour.  The chargeback process is external to the PayPal system. The buyer's credit card issuer grants its members specific consumer protection which PayPal has no authority to replace or reduce.  If a Chargeback was initiated by your bank please contact them directly. 

- Siobhan

[BlakeBB]

I am in the same situation, it's been nearly a month since i made the claim and I have the "The money will be refunded to the original payment method"

But I've received nothing?

[daynauth]

I've had the same issue. 

An unauthorized purchase was done on my ebay account. 

Ebay directed me to open a ticket on paypal and I got the same message "The money will be refunded to the original payment method."

It's been 2 weeks now but no money have been returned to my debit card.