Seller refunded money on card iv'e never even had!

Isaac_McSlick
New Community Member

I bought an item i was displeased with and went throught the return process on ebay, and the seller finaly issued a refund to me. But when i got the email saying  the seller returned the money, it was on a master card with an unrecognizable last 4 digits. I never even owned a master card! And the name was in some oriental text, when on ebay the sellers user name was full english.

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1 REPLY 1

PayPal_Martin
Moderator
Moderator

Hello Issac_McSlick,

 

Welcome to our Community.

Normally the refund would go back to the card it was paid with initially . As we are unable to see or discuss your account through the Community, you should try contacting us directly via Twitter @AskPayPal or via Facebook https://www.facebook.com/PayPalUK and we can look into this further for you.

 

Thanks

 

Martin

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