Please join our community moderator chat every Wednesday, 4pm - 6pm GMT. We're happy to help!
Ok, so recently, I sold an item. Later buyer wanted a refund. We agreed on a partial refunding and they didn't need to return the item.
However, I don't know how to partially refund buyer. I have the option to refund other transactions but not on this one.
There is simply no option to refund this transaction, at all.
Click on the details of the transaction and the refund link should be in there.
©1999-2018 PayPal, Inc. All rights reserved.