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Refunding problem

Refunding problem

Ok, so recently, I sold an item. Later buyer wanted a refund. We agreed on a partial refunding and  they didn't need to return the item.

 

However, I don't know how to partially refund buyer. I have the option to refund other transactions but not on this one.

There is simply no option to refund this transaction, at all.

 

 

PLEASE HELP.

 

Thanks.

1 REPLY
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Volunteer Advisor

Re: Refunding problem

Click on the details of the transaction and the refund link should be in there.