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Refund

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Refund

Hi. I have recently been issued a refund and this has been marked as "Completed" in the activity log. However, the money has not appeared in either my PayPal or bank account. Any ideas?
1 ACCEPTED SOLUTION

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Volunteer Advisor

Re: Refund

@jakker03

 

If you funded the original paypal payment to the seller with a debit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account but takes up to a week to process through to the bank (paypal say allow 30 days but I have never waited longer than a week for mine).

 

Hope yours clears soon  Smiley Happy

3 REPLIES
Volunteer Advisor

Re: Refund

@jakker03

 

Did you fund it via your bank account or debit card?

 

 

Member

Re: Refund

Debit card. Thanks
Volunteer Advisor

Re: Refund

@jakker03

 

If you funded the original paypal payment to the seller with a debit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account but takes up to a week to process through to the bank (paypal say allow 30 days but I have never waited longer than a week for mine).

 

Hope yours clears soon  Smiley Happy