Refund taken out my account

JPower
New Community Member

Recently I had my paypal information compromised somehow in which someone else used my account to buy pizza, I found out on my statement and had the issue resolved quickly after securing my account. Once the refund came through, it was immediately taken away again, it's been a month since and I still haven't got the money through to any card. When I try to look and the details for the refund being taken away all I can see is "We weren't able to load your details. Let's try that again". The fraudulent puchase was made on the 2nd of December if that helps!

 

Any help would be greatful as it's been over a month now and although it's a small amount of money, I don't want to lose out on it!

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