Refund of money for an item that was not received

hamble110
New Community Member

I have been on my Ebay account and the Customer Service say they have repaid my money through Paypal. That was a week ago and still no money has appeared in my paypal account. I cannot contact them because they say the case is now closed.   How long does it take for money to be refunded?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@hamble110

 

 

If you funded the original paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (paypal say allow 30 days but I have never waited longer than a week for mine).


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Kudos / Solution appreciated.
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