Refund not receive on my card

maxx1k
Contributor
Contributor

Hi there,

can anybody help me.

Was a refund from disclaimed transaction on Ebay. In my PayPal i see + money with # of transaction, but money not receive my bank and not credited to the my card.

Why PayPal not transfer money to my card? And if money are on the balance sheet of Paypal, where can i see my balance and how can i use this money to send money for other purchases?

Thanks for help!

Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@maxx1k

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.





Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

rachelbarret_68
Contributor
Contributor
Refund not received in my bank
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@rachelbarret_68

 

Try reading the above post.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.