After an eBay purchase, I ended being refunded to my PayPal account. Although eBay confirmed the refund would be the total amount paid, I received an e-mail from PayPal mentioning a completely different value. Does anyone know how to proceed on adverting PayPal on that?
Welcome to the PayPal community and thank you for your post.
As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Contact Us link at the bottom of every PayPal page. You can also contact us via our Facebook Page or Twitter @askPayPal.
