Refund from online game query

northwesty
Contributor
Contributor

Hi, Iv played a online game for around 2 years now..all of a sudden there closing lots of servers down meaning players are losing accounts they have spent money on..i have heard i can get a refund because there just shutting them down. is this true? i have all the reciepts still.


Thankyou for your help.

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1 REPLY 1

PayPal_lucy
Moderator
Moderator

Hey there,

 

As these would be payments for virtual items they would not be covered thorugh payPal.

 

I would get in touch with the merchant and see what their position is.

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