I need to refund a buyer however when I try to send the money back PayPal says
"We were unable to complete this payment. Please add money to your PayPal account and try again."
I am trying to refund a payment made in USD, i had more than enough but it was in GBP. It won't let me send it from my balance and there's no way to to add USD to make the refund.
A seller can ONLY refund via funds already in their paypal balance OR via their bank account as an echeque. If you are funding via balance then it has to be in the correct currency. So your only option is to fund it via your linked bank account.
Advice is voluntary. Kudos / Solution appreciated.
