Ok, so I purchased items off of the internet and paid via PayPal, Items never arrived so I contacted company who blamed Royal Mail and weather delays.
Fair enough this can happen, 3 weeks later the items still hadn't arrived so I then opened a dispute with PayPal as I had paid via them.
Any way more time passed and the company gave PayPal Royal Mail tracking information, when I checked the info it did indeed state that the item had been delivered so PayPal closed the dispute in the companies favour.
I am left out of pocket, no purchased goods and when i check the tracking information it clearly states that delivery was to my address or a neighbour, if passed onto a neighbour they would put a ticket through my door. I have no delivery ticket and no goods.
Where do i stand ? Surely PayPal or the company I purchased from have to provide proof of delivery to my address other than tracking details that could have gone to a neighbour ?
