Order cancelled but PayPal still charged me for it

samlin2030
Contributor
Contributor

I place an order on A&F and cancelled it within 2 hours (because I heard that A&F won't refund me cash when retuning stuff if I use PayPal to checkout). A few hours later, I got a text from my bank and found that PayPal still charged me for that order. I'm sure that A&F has already cancelled my order. Will PayPal refund me that money anytime soon?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@samlin2030

 

What is next to the order? Pending or completed?

 

Normally if you cancel an order and its cancelled or refunded on paypal the funds still leave your funding source ie bank account as you can't stop the processing process once started > then when it completes to paypal if its refunded or cancelled its credited back to you.


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samlin2030
Contributor
Contributor

It's pending. But the amount has already been charged on my bank account. What does it mean??? Whom should I contact, PayPal or A&F??

 

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samlin2030
Contributor
Contributor

It's been pending for 5 days now...

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