Monarch airlines cancelled flights

Costadelaluz
Contributor
Contributor

 Hi all. Does anyone know if I am covered by PayPal for the flights I have paid to Monarcj now they have gone bust? If so what is the procedure to claim. Thank you.

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37 REPLIES 37

surfergirl
Contributor
Contributor
Yes it was less than 180 days ago that I made the booking.
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surfergirl
Contributor
Contributor
Yes it was less than 180 days ago that I booked the fights. Best of luck !
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Linda5
Contributor
Contributor

I phoned Paypal & when the automated line asked what i wanted i kept repeating Speak to an agent. I eventually spoke to one afttr about 7 minutes & they have initiated a dispute. Do not say you want disputes as this just was a dead end

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Devaney1
Contributor
Contributor

Just received a full refund from PayPal for my cancelled Monarch. Excellent service.

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Carocat
Contributor
Contributor

I opened a non receipt of goods yesterday. I have just had a reply advising I am not covered as I booked more than 180 days ago. 

Any bookings made in the last 180 days should be covered. Open a dispute for non receipt of goods.

Good luck everyone

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squibbitus
Contributor
Contributor

Im so sorry, I booked mine in April and they only just fit under the 180 days - am wondering if it doesn't pay to book early anymore?  I hope you can find a good deal to replace your lost flights, best wishes.

 

Having said that, Martin Lewis  - moneysavingsexpert - has advice on other ways to claim via Debit card, how did you pay?  Credit card you can use Section 75.  Take a look on his site?  https://www.moneysavingexpert.com/news/travel/2017/10/monarch-airlines-stops-trading---latest-info-a...

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Carocat
Contributor
Contributor
Thanks for the info. I have rebooked with BA . Have just found out I am covered by travel insurance. I am with Lloyds Bank and get free travel insurance with my bank account. Very pleased and surprised I am covered.
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squibbitus
Contributor
Contributor

Carocat, oh that is great news, well done!

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