I payment for item and receive no same description
Heba20
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Posted on
Mar-24-2017
05:41 PM
I bought river island purse for 7,75£ .this item not same description it's damage .the seller accept to return I don't have atone to go to the post and this not my responsibility the seller not clear when he sell item and I want to cancel the payment
1 REPLY 1
kernowlass
Esteemed Advisor
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Mar-25-2017
03:25 AM
Paypal buyer protection states >>
As a non-exhaustive guide, PayPal may request and require:
- the buyer to post back to the Payment Recipient, to PayPal or to a third party (as PayPal may direct) an item that the buyer claims is SNAD and to provide Proof of Delivery (as set out in section 11.9 above). Please take reasonable precautions in re-packing the item to reduce the risk of damage to the item during transit.
So they can get your original payment refunded on return of the item to the seller.
Advice is voluntary.
Kudos / Solution appreciated.
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