Enquiry about the refund

[wangeer]

I just received a paypal email that said I've got a refund, but I cannot find any refund or pending money on my paypal account or bank account.

Any help is appreciated. Many thanks.

[kernowlass]

@wangeer

How did you FUND the paypal payment from your bank account when you paid?

[wangeer]

Hi, thank you for your reply. I just paid through my credit card, but there is no refund, even no money on hold. @kernowlass

[kernowlass]

@wangeer

Confused as to why you would say there was no money on your bank account if you paid with a credit card?

If you funded the original paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance or bank account.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (paypal say allow 30 days but I have never waited longer than a week for mine).