Checking a refund

Janeb59
Contributor
Contributor

I have received notification that a refund has been made to my account but it is not showing in activities/ summary. How can I check?

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PayPal_Donna
Moderator
Moderator

Hello Janeb59,

 

Welcome to the PayPal community and thank you for your post.

 

A refund goes back to the funding source that was used to make the payment. The usual timeframe is 5-7 days, and if the payment was made using a credit card, it can take up to 30 days depending on your credit card issuer.

 

-Donna

 

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PayPal_Donna
Moderator
Moderator

Hello Janeb59,

 

Welcome to the PayPal community and thank you for your post.

 

A refund goes back to the funding source that was used to make the payment. The usual timeframe is 5-7 days, and if the payment was made using a credit card, it can take up to 30 days depending on your credit card issuer.

 

-Donna

 

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