Chargeback On Stream Donations

Denchy
New Community Member

Hi I am a streamer and I have received upwards of £100 in donations from a specific user. This money has then been spent on equipment for my stream. Now they are requesting a chargeback for money I do not have? 

Is there anything I can do to combat this?

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1 REPLY 1

PayPal_Martin
Moderator
Moderator

Hello Denchy,

 

Welcome to our Community!

 

As we are unable to see or discuss your account through the Community, you should try contacting us directly via Twitter @AskPayPal or via Facebook https://www.facebook.com/PayPalUK and we can look into this further for you.

 

Here is some information on our Chargeback process

https://www.paypal.com/uk/selfhelp/article/what-is-a-chargeback-faq477

 

Thanks

 

Martin

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