Case Closed With WRONG DECISION
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I recently bought an iPhone 7 from Depop, after messaging the seller we agreed on £290 and I sent the payment through Paypal goods and services. Upon sending the money the item was shipped and I received a tracking number, however after a few days the tracking was signed for yet I had not received the item. It turns out that i was involved in a 3 way scam in which i sent the money to a Paypal which was not actually associated with the original "seller" and instead was the Paypal associated with a woman who was selling a product in which the original "seller" wanted to buy. Unknowingly, i therefore sent the money which was in actual fact paying for the item for the original "seller", and the tracking i was given was simply for that of the package sent to the "seller". Therefore i had paid for a phone which i never received, when i opened a case it was given in favor of the woman as she provided a tracking reference but this was for a completely different address not connected with my Paypal (a breach of terms and conditions). Is there any way to get my money back please help!!!
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Hello o_arnold19,
Welcome to the PayPal community and I am sorry for the negative experience you have had with this transaction.
As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Contact Us link at the bottom of every PayPal page. You can also contact us via our Facebook Page or Twitter @askPayPal.
-Donna
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