cancel
Showing results for 
Search instead for 
Did you mean: 

Cancelled E Cheque monies still taken out of my account

SOLVED
Highlighted
Member

Cancelled E Cheque monies still taken out of my account

I paid for an item not realising it had been sent via an e cheque .... within 2 hours the seller kindly cancelled the cheque at my request and i paid her again using cash via my bank ... two days later the e cheque although shows as cancelled on my activity has been deducted from my bank ... not happy made me over drawn had to borrow money so that i didnt incure costs .....can someone tell me when i am likely to receive this money back from paypal ?

Many thanks 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Volunteer Advisor

Re: Cancelled E Cheque monies still taken out of my account

@ffsake10

 



When you click to pay you start the process of funds being transfered from your bank account to go to paypal.

When you cancel that payment or its cancelled for you those funds can't do a u-turn > they have to process through to paypal who will then either return them to your funding source (if you paid with a debit or credit card), or credit your paypal balance (if it was funded from your balance or instant bank transfer), but that takes a few days and sometimes up to a week.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY
Volunteer Advisor

Re: Cancelled E Cheque monies still taken out of my account

@ffsake10

 



When you click to pay you start the process of funds being transfered from your bank account to go to paypal.

When you cancel that payment or its cancelled for you those funds can't do a u-turn > they have to process through to paypal who will then either return them to your funding source (if you paid with a debit or credit card), or credit your paypal balance (if it was funded from your balance or instant bank transfer), but that takes a few days and sometimes up to a week.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.