why I'm still being charge!!!?

ryoizard
Contributor
Contributor

which is very bad.


I and the seller are agreed to cancel the deal, but Paypal still charged my BOA account and got no response or any further contact to me. Now I'm seeing a very funny payment status:  Cancel but charge completed.


Is it possible to sue paypal for no further response?


How do I let them know that I need to get my 183.50 USD back?

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1 ACCEPTED SOLUTION

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Solved

sandypurins
Advisor
Advisor

If the canceled payment was bank account funded, the money will be withdrawn from your bank account and credited back to your PayPal account balance. You will need to click on the "Withdraw" tab to send the funds back to your bank account.

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3 REPLIES 3

surplusdealdude
Advisor
Advisor

The original payment had not cleared when the transaction was cancelled.

 

The payment has to clear befor it is cancelled.  That's the way the system works.

 

Give it a week, it should clear itself up by then.

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ryoizard
Contributor
Contributor

thanks!!

 

but it's been a week from 04/15 already....

do you think I still need to wait?

 

Thank you.

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Solved

sandypurins
Advisor
Advisor

If the canceled payment was bank account funded, the money will be withdrawn from your bank account and credited back to your PayPal account balance. You will need to click on the "Withdraw" tab to send the funds back to your bank account.

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