refunds

MJRidens
New Community Member

if I spent 4.98 om item & was only refunded.64Cents why is that?also of the .64 I was charged a .32 fee  FEE FOR WHAT?

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1 REPLY 1

Amanda411
Moderator
Moderator

Hi MJRidens,

 

Without seeing your account I can't say for sure but it sounds like the recipients may have used the "Send Money" link rather than the "Refund" link from the transaction details. Refunds are not charged fees.

 

You should contact the recipient to work out a solution.

 

Amanda

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