When will my balance catch up with cancellations?

LightningRod
New Community Member

I bought 2 Amazon Kindle Fire tablet computers and then cancelled them both because I had given a wrong shipping address. They cancelled the orders but this was not reflected in my PayPal account. Both purchases say Pending and the money is still not in my balance again. When will those cancellations be reflected in my balance?

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2 REPLIES 2

diego45
New Community Member

I have the same problem. The transaction was canceled and I was refunded but my balance shows as "0" I dont know what to do.

 

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nahomiiix3
New Community Member

I am $51 short as well! I emailed the store I requested the refund from and they said they canceled my order already so why is my money not back yet 😞

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