Partial Refund?

tersheshy
New Community Member

I have a customer who bought three items and paid full shipping costs on each item.  I would like to give a partial

refund and ship the items in one shipping.  How do I give a partial refund on shipping costs.?

 

Also I had an international buyer who bought 15 items from me at the same time and was charged shipping for each item.   I had to give the customer some free items to make up the difference on the shipping costs.

How do you give a partial refund and not a full refund?  Please give directions.

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