Issued a refund to the wrong person

[DeeAnneM]

Hi, I've been sick for a few days and knew I should not be dealing with money but,

yesterday I decided to refund a customer because the item he ordered from me,

a horn, could not be taken apart and was too long for the package. We arranged

that I would refund him and when I could get the thing packaged correctly I would

ship it on and he could pay me then. He's a trusted person so this is not an issue.

I go my PayPal account and issue a refund to previous customer. This was done

yesterday and as yet I've not heard a word from them. The amount is small and

I have no intention of going throught the hassle of getting it back only will not do

business with them again if it's not returned. I did send them an email this morning

apologizing for the inconvenience. I then issued a refund to the correct customer.

My concern is if PayPal is going to think I am doing something wrong. I've never 

had a problem with my PayPal account, such as funds being withheld etc..

Am I worrying needlessly? Am I the only one whose acted so stupidly.

Dianne

[profdata]

Refunds are given all the time.

Just send an e-mail to the seller who you accidently refunded and explain what happened.

An honest person would resend the payment.

If they don't there is nothing much you can do.                  

[surplusdealdude]

Lots of people don't check their paypal accounts regularly  and paypal no longer sends an email when a refund is given, so the previous customer likely doesn't even know he's been refunded.