Buyer credit money into my account without my permission

vincent322
New Community Member

There is a buyer contact me that he was interest in the item I am going to sell but he credit the money into my account before I  promise I will sell it to him. I am going to sell it to him and I received a alert from paypal to ask me send the item to the buyer in 48 hours. I already contact the buyer told him that i am not going to sell it to him. The buyer told paypal seller not respond. What can I do in this situation? Thanks

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3 REPLIES 3

lizgrisham1990
Frequent Contributor
Frequent Contributor

Issue a refund.

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vincent322
New Community Member

How to issue a refund and the buyer told me paypal are not going to refund the money and ask me to sent the item immediately.

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lizgrisham1990
Frequent Contributor
Frequent Contributor

Click "Detail" on the transaction, at the bottom or by the amount Click (Issue Refund)

or simply > send money > enter their paypal email they sent money from and just send it back.

if he sent it as a gift so you cant refund it, you can keep it - and nothing can be done.

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