Subscription button leads to broken link

FBD1
Contributor
Contributor

I have had a few visitors to my site say they have clicked teh subscribe button but have had a broken link.

 

I have tried and get the same issue - message below. Anyone else having this issue or know a fix?

 

This site can’t be reached

www.live9.paypal.com’s server DNS address could not be found.

 

  • Try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN
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1 REPLY 1

MTS_Jennifer
Moderator
Moderator

Since the link that is listed in this post is not a valid PayPal endpoint link, this is the reason that an error message is being received.

Here are a few options to resolve the issue.

You can recreate the Subscription button from inside your PayPal Account, or go into "My Saved Buttons" and re-copy and paste the existing button code to your website.


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