Subscription button leads to broken link
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have had a few visitors to my site say they have clicked teh subscribe button but have had a broken link.
I have tried and get the same issue - message below. Anyone else having this issue or know a fix?
This site can’t be reached
www.live9.paypal.com’s server DNS address could not be found.
- Try running Windows Network Diagnostics.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Since the link that is listed in this post is not a valid PayPal endpoint link, this is the reason that an error message is being received.
Here are a few options to resolve the issue.
You can recreate the Subscription button from inside your PayPal Account, or go into "My Saved Buttons" and re-copy and paste the existing button code to your website.
Here’s how to create PayPal payment buttons:
- Log in to your PayPal account.
- Click Tools at the top of the page.
- Click PayPal Buttons under "Accept Payments anywhere."
- Click Create a Button or Learn more about buttons for more information.
- Click on email tab to use the email URL link (if available)
Every payment button you create can be saved in your PayPal account. In "My Saved Buttons," you can change most button characteristics, view the HTML code or create new buttons that are similar to existing ones.
Thank you,
Jennifer
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Subscription notifications in PayPal Reporting
- Where is the button link? in PayPal Payments Standard
- Simple Paypal button integration results in 404 error in Sandbox Environment
- Encrypted subscription button has stopped working in NVP/SOAP APIs
- Subscription Quantity Not Working in PayPal Payments Standard