cancel paypal invoice to customer
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I sent a paypal invoice to a customer but to the incorrect email address. He sent me an email answer in reply to confirming the payment. How do I cancel the current paypal invoice and resend a new one to the correct email address?
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Go to your main transactions page and you'll see a cancel button there in the line where the Paypal invoice is recorded.
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What I also do is make sure to check the checkbox that says the other party will get a copy of the notice of cancellation of the money request. The default of the the checkbox is that the other party will NOT get an email notification of the cancellation. In this situation it sounds good for them to get the notice through email IMO.
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